Who we are

Durham Pallet Services

What personal data we collect and why we collect it

We don't have an open forum for people to become active users of our site. Our blog section is managed by our web designer and all of our posts go through him so none of your personal information is required by us unless you provide it via e-mail or phone call because you have interest in our service provision. That information is not shared with any 3rd parties, it is only for the purposes of maintain an open dialogue with you.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Which is only relevant because Gravatar keeps anyone from posting on our site that by nature is not intended to have people randomly post upon it.


If you e-mail images to a contact mentioned on our site that you would like shared on our domain, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



We don't allow you to comment directly on this site so most of this is for your knowledge while knowing it doesn't apply, however the cookie mentioned in the following paragraph might prompt you to accept it. It is of no consequence and holds none of your private information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

That's only used for us to communicate with you, not to share except in moments that are necessary because your contact required notice of social media postings.


At present we only implement access to communicating with us via e-mail phone or SMS, please see your providers privacy policy


As we endeavour to provide a good service and product we reach out to various social venues like Youtube, Facebook, Twitter and more, please find their privacy policies on their respective sites.


None, you will be directly in contact with us, no automated analytics are being utilized.